We offer the best set of activities designed to effectively and permanently launch and maintain an online platform. Finally, the project is launched, the traffic is high, it seems that the goal has been achieved. But this is only the first stage of the development of the project on the Internet. This is followed by daily work to make it easier and more efficient. Stable income is a constant part of the project, and the technical support of the site plays an important role in ensuring the availability of resources and quality work.
[ Support ]
Support
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[ Frequently Asked Questions ]
Can I expand the list of services in the package?
Yes of course. The “Support – Flexible” package allows you to expand your list of support services, taking into account your needs. In this case, the cost will be recalculated.
What should site technical support include?
Monitoring of hosting, domain. Timely update of plugins, themes. Detection and elimination of critical errors on the site. Answers to the client’s questions.
How does technical support work?
Technical support is usually provided by phone, internet, email, online support services on a website or social media accounts.
How quickly technical support responds?
In that case, if this site is supported, then the average recovery time is one hour. If we are not talking about restoring the site, but about the response time to requests, then it is no more than 2 hours during working hours.
